Shipping policy
- I am NOT responsible for lost, stolen or misplaced items due to incorrect shipping information.
- I am not responsible for items damaged or lost in transit.
- I am not responsible for delayed items caused by USPS.
- Priority shipping comes with insurance, so anything lost we can file a claim for and you can be reimbursed.
- Please make sure that your shipping address is up to date and current prior to placing your order.
- All items are handmade to order unless otherwise specified.
- If you need an item sooner than the stated turnaround time please purchase a rush order listing in addition to the item you are purchasing.
- No returns, exchanges, cancellations or refunds will be offered UNLESS it was something on my part.
- All tumblers are shipped via USPS priority 1-3 day delivery which includes insurance up to $50.
Turn around times are only estimates and are subject to change at any time. Little things like the weather affect cup drying and curing times. I will do my best to have cups shipped out as soon as they are ready. For order status please message me directly.